Hi! I'm Nancy Koftan
I help leaders in hospitals, private practice, and quality/risk management identify ways to save time and money, work more efficiently, and strategize solutions through:
- process improvement workshops
- individual consulting
- online courses
Before starting my consulting business, I worked in the hospital quality department of a large multi-campus health system. Prior to that, I was a program administrator and taught healthcare education programs at the local university. But I began my career as a clinician in both inpatient and outpatient settings.
In my 30+ years of experience, I've drilled down to root causes, developed preventive strategies, cut waste, and improved efficiency.
I've seen the positive effect on both staff morale and the business bottom line after our successful process improvement activities have been completed.
What Makes Me Different?
I know what it’s like to be in the trenches. I was a clinician first. I know the frustrations that clinicians experience when they just want to take care of the patient. I look at a process through the clinician’s eyes and those of a consultant. My goal is always to make it more efficient for the clinican so they can focus on patient care.
Convert Data into Direction
Are you using your data to make clinical and business decisions?
I have spent years building a reputation as a detail-oriented, data driven team member. Behind that reputation is work in creative problem-solving and drilling down to root causes.
Using proven process improvement methodologies, let’s strategize solutions to overcome your process challenges and get back to focusing on patient care.